What we do
We are a training organisation specialising in collections, vulnerability and family violence programs, helping orgs balance commercial outcomes with the social needs of the customer. We also offer additional support services for the sustainability of our training and coaching programs.
With over 10 years fine tuning our content we offer face to face, train the trainer and e-Learning solutions.Learn More
Family Violence Programs
With backgrounds in psychology and financial counselling, our team of experts work with organisations to tailor a solution which suits their need.Learn More
Coaching & Call Quality
For peak performance our proven strategies for side by side call coaching and quality listening ensure training concepts become the ‘norm’.Learn More
eMatrix in Numbers
Combined collections experience
Collections staff behavioural profiles completed.
Total number of coaching sessions
Local Government Departments Trained in Australia & New Zealand