E-Matrix training was founded by Jodie Bedoya, one of Australia’s leading debt collection specialists who has worked at best practice level with major government and commercial clients.
Jodie has held key operational, training and collections management roles, including Chief Executive Officer of Recoveries Corporation Limited from 2005 - 2007. In 2006 she was a finalist in the Australian Financial Review BOSS Magazine’s ‘Young Executive of the Year’ awards.
This experience has given E-Matrix considerable expertise in integrating and optimising all business processes and systems which impact on accounts receivable and debt collection.
Jodie’s strong business acumen and leadership, her coaching abilities and a deep understanding of the psychology and negotiation skills of debt collection, enable E-Matrix to develop and deliver training strategies and programs which achieve significant and measurable results.
The company takes a highly contemporary approach to collections strategies, based on its understanding of best practice processes, systems and practical training which results in lasting behavioural change. Jodie holds a Bachelor of Economics, Certificate IV in Workplace Training and Assessment and has DiSC accreditation.
THE PRIVACY ACT IS CHANGING
Reforms will affect anyone handling credit
and personal information
from 12 March 2014
. Ensure all staff are trained and up-to-date with our specially designed online training programs.
Training can begin immediately and is completed online.
training module has an assessment resulting in a Certificate of
Completion ensuring that you and your staff are compliant.
Staff log on independently and complete the training at their
The comprehensive training will give you and your staff
confidence in meeting the new changes.
Training has been developed in conjunction with White Cleland
Lawyers, ensuring that compliance is met and reducing the need for you
to seek third party advice.
WORKSHOPPING COLLECTION TECHNIQUE TRAINING
19 FEB, 20 FEB & 23 FEB 2015
Significantly improve the way your staff approach debt recovery - get it right from the first phone call, with our workshop essentials.
One day training programs that include proven techniques, tips and tricks to overcome common blocks and objections.
MORE INFO BOOK NOW FORUM UPDATE