EMatrix Training:
E-Matrix Overview Collect more, faster. Reduce Complaints Increase Retention Minimise write-offs Achieve Results Improve Competency

Additional Information

E-Matrix delivers Australia’s most comprehensive debt collection training, both face-to-face and online. We review your debt collection capabilities and methodology, train your people, develop leadership skills, ensure the quality and compliance of your processes and help you optimise your use of technology.

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THE PRIVACY ACT IS CHANGING

Reforms will affect anyone handling credit and personal information from 12 March 2014. Ensure all staff are trained and up-to-date with our specially designed online training programs.
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Training can begin immediately and is completed online.
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Each training module has an assessment resulting in a Certificate of Completion ensuring that you and your staff are compliant.
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Staff log on independently and complete the training at their own speed.
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The comprehensive training will give you and your staff confidence in meeting the new changes.
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Training has been developed in conjunction with White Cleland Lawyers, ensuring that compliance is met and reducing the need for you to seek third party advice.

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Ematrix Events

Events

WORKSHOPPING COLLECTION TECHNIQUE TRAINING
10 NOV, 12 NOV & 21 NOV 2014

Significantly improve the way your staff approach debt recovery - get it right from the first phone call, with our workshop essentials.

One day training programs that include proven techniques, tips and tricks to overcome common blocks and objections.

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Ematrix Events