EMatrix Training:
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ZINC | Federation Square | Melbourne | 27 March 2012

This one day event will bring together senior management, credit, risk and frontline managers from across the debt collection and credit arena. This event will highlight the key fundamentals to the on-going success of collections in your business, including leadership, innovation and social impacts.

Keynote Speakers
Keynote speakers for this powerful and captivating forum include:
  • Hon Jeff Kennett AC | Vision and Leadership
  • Tim Lord | President, Dun & Bradstreet Australia and New Zealand
  • Kevin Panozza | Chief Executive Officer, Engagement Matters
  • Kevin Sheedy AM | Coaching and Motivation
  • Jodie Bedoya | Managing Director, E-Matrix Training
  • Denis Nelthorpe | Consumer Rights Advocate
The Master of Ceremonies for this event is Jodie Bedoya - Managing Director, E-Matrix Training.

Registration Fee
The registration fee for this powerful and captivating forum is only $495 (including GST) per delegate.

An outstanding field of speakers has been secured to ensure an informative, motivational event. If optimising your internal capability through development of your staff in one of our key goals, then this is THE event for you to attend. This forum will provide you an exciting opportunity to network with other industry leaders and assist you in employing best practise in your collection function.  

We look forward to seeing you at this very special event.

Click here to download the Forum brochure.

ZINC at Federation Square
Studio 1 & 2
Cnr Flinders & Swanston Street, Melbourne  VIC 3000
Click here to download the Zinc venue map and directions.
Click here to download a map of Federation Square.
Conference Fee Inclusions
The conference fee includes arrival tea and coffee, morning and afternoon tea, and lunch. If you have particular dietary requirements, please advise us as soon as possible prior to the forum.

Car Parking
There are two car parks located in close proximity to ZINC:
  • The Federation Square on site car park has 500 car spaces and is accessible from Russell Street and Batman Avenue.
  • The Flinders Gate car park has 1000 car spaces and is located directly across from Federation Square. It is accessible from Flinders Street.
Please note that these car parks are subject to availability and charged at a public tarrif.

Arrival by Public Transport
All forms of public transport are available, including Flinders Street Station located directly opposite Federation Square.

Click here to download the Zinc venue map and directions.
Click here to download a map of Federation Square.

The venue has no on-site accommodation. Should you require accommodation, several hotels are located within walking distance of the venue.

Please note that any accommodation costs are additional to your conference registration fees.

Tables of eight (8) can be booked. For your convenience, bookings can be made by completing the booking form or by booking online.

To download the booking form, please click here.
For online bookings, please click here.

Please Note:
  • $0.30 booking fee applies. Online bookings are made through a third party site. Any information your supply is strictly protected in terms of privacy and security and will be supplied to E-Matrix Training for the purpose of accepting your booking registration.
  • Full payment must accompany all registrations.
  • Price is inclusive of GST (Goods & Services Tax).
  • A Tax Invoice will be supplied for each registration; however, payment must accompany the booking.
Cancellation Policy
Should you book and find you are unable to attend, you must advise of your cancellation in writing. In the event of a cancellation, an alternative delegate may be substituted, provided the alternative delegates name is received by E-Matrix Training prior to the event.

No refunds will be issued for any cancellations received less than five business days before the commencement of the event. Cancellations received more than five business days before the commencement of the event will be refunded their fee, less an administration charge of $35 per delegate.

This information correct at the time of publication. However, E-Matrix Training reserves the right to make any changes to the program or any aspect of the program, as circumstances dictate. Every effort will be made to ensure that the program will be of equal standard and value, should unavoidable changes occur.



Reforms will affect anyone handling credit and personal information from 12 March 2014. Ensure all staff are trained and up-to-date with our specially designed online training programs.
Training can begin immediately and is completed online.
Each training module has an assessment resulting in a Certificate of Completion ensuring that you and your staff are compliant.
Staff log on independently and complete the training at their own speed.
The comprehensive training will give you and your staff confidence in meeting the new changes.
Training has been developed in conjunction with White Cleland Lawyers, ensuring that compliance is met and reducing the need for you to seek third party advice.

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