We are a training organisation specialising in collections, hardship, vulnerability, family violence, well-being & resilience programs. We help organisations balance their commercial outcomes with the social needs of the customer and the well-being of their staff.
More organisations are adopting staff behavioural profiling, often as part of their recruitment process but not much attention has been paid in the past to the behavioural traits of a good collector. Our self-assessment tool, is designed for helping to identify training and coaching needs. It is also a powerful recruitment tool as you gain an extra layer of behavioural insight into potential candidates.
Leaders want to resolve workplace issues, behaviours, problems, etc. This often comes from leaders’ lack of confidence and skill around coaching conversations. CoachFit is a practical coaching program for leaders.
Combined collections experience
Collections staff behavioural profiles completed.
Total number of coaching sessions.
Trained in Australia & New Zealand.
We are so passionate about what we do, and we live by the motto “LOVE THY CLIENT”.
Curious? Take a look at how we can help you reignite your collections, vulnerability and hardship training sessions.
