Family Violence Awareness
Raise awareness & learn about the types of family violence, identifying indicators, risk factors and the importance of privacy & confidentiality.
Learn how to acknowledge the customer's disclosure with empathy statements, knowing what questions to ask & how to keep the customer on track.
Employee Self Care
Develop your self-care plans and include coping strategies such as debriefing with your colleagues and knowing what external support services are available to build resilience.
Develop and implement family violence policies that create a supportive framework for your organisation’s internal and external community.